Verizon Mobile Plans 2024: Best Deals & Coverage Options
If you’re looking to upgrade your smartphone or any other mobile device, Verizon offers an easy way to trade in your old device for credit towards a new one, or even a Verizon Gift Card or PayPal credit. Whether you’re a current Verizon customer or considering switching, here’s everything you need to know about trading in your mobile device with Verizon.
What Is Device Trade-In?
Device trade-in allows you to exchange your old mobile devices—including smartphones, tablets, smartwatches, and other electronics—at Verizon for account credit, instant credit, or Verizon Gift Cards. This program helps you offset the cost of a new device while giving your old one a second life. You can begin the process online, and Verizon offers easy shipping or store drop-off options.
How Does Device Trade-In Work?
Trading in your device on is simple:
- Visit the Trade-In Page: Start by visiting Verizon’s trade-in page. You’ll need to provide details about your device, such as its model and condition.
- Estimate the Value: Verizon will give you an estimated value based on your device’s condition. You may also qualify for promotional trade-in value, which can further boost your trade-in credit.
- Choose Shipping or Store Drop-off: You can either ship your device to Verizon via UPS or bring it to a Verizon store. Don’t forget to check if your nearest Verizon store accepts trade-ins.
- Appraisal and Credit Issuance: Once Verizon receives your device, it will be appraised to ensure it meets the description you provided. Credit (in the form of Verizon Gift Cards, PayPal credit, or account credit) will be issued within 1-2 billing cycles.
How to Determine Your Device’s Value
To get an estimate of your device’s trade-in value, simply visit Verizon’s Trade-In page and fill out the required information about the device. Based on this:
- You’ll receive an estimated market value for your device.
- Additional promotional value might be added if you’re eligible for special offers or promotions.
Once Verizon receives your device, the final appraisal value will be determined. If your device matches the original description, the estimated value will be applied as credit.
Can I Trade in My Device if It’s Still Active?
If the device you want to trade is still active on a Verizon line, you can still proceed with the trade-in, but there are some conditions:
- Switching Devices: To keep the line active, you’ll need to swap another device onto the line first.
- Device Payment Agreements: If your device is still under a payment agreement, it must be fully paid off before it’s eligible for trade-in.
Do I Need to Trade In a Device When I Buy a New One?
No, you don’t have to trade in your device at the same time as purchasing a new one. You can trade in later and still benefit from promotions:
- Timing for Trade-In: After purchasing your new device, you can trade in your old device for credit. However, you’ll need to wait for your new device to arrive before you can apply for the trade-in.
- Sign In to My Verizon: Ensure that you’re signed in to your Verizon account to apply for the trade-in after purchasing your new device.
What Is the Ultimate Phone Upgrade?
Verizon offers Ultimate Phone Upgrade for customers on their Unlimited Ultimate mobile phone plan. This plan includes:
- Access to the best device deals every 36 months or once your device is paid off.
- Trade-in Eligibility: To qualify for the best deals, your traded-in device must have been active on your Verizon account for the last 60 consecutive days before trading it in.
The Ultimate Phone Upgrade ensures that you have access to Verizon’s best deals every three years, as long as you remain on the Unlimited Ultimate plan.
Device Eligibility for Trade-In
Verizon accepts a variety of devices for trade-in, including:
- Smartphones (including 3G and 4G prepaid phones)
- Tablets
- Smartwatches
- Mobile Hotspots
- Basic Phones
- Netbooks
However, Verizon does not accept the following:
- Vehicle Diagnostics or Delphi Connect
- Samsung Galaxy Camera®
- Certain other connected devices
For further details, visit Verizon’s Device Trade-in Program Terms & Conditions.
Current Verizon Promotions for Trade-Ins
Verizon frequently offers promotional trade-in deals. These can range from bonus trade-in credit to additional discounts when purchasing a new device. Keep in mind that some promotions may require your device to be active on your Verizon account for at least 60 consecutive days before trade-in to qualify.
You can view all current promotions on Verizon’s official website.
What Happens if My Device Has No Trade-In Value?
If your device has no trade-in value, Verizon still offers recycling options. You can bring it to a Verizon store that accepts device recycling, or you can send it via mail to be recycled responsibly. Use the Store Locator to find participating Verizon locations that accept device recycling.
How to Trade In Your Mobile Device
Here’s a quick step-by-step guide on how to start the trade-in process:
- For Verizon Customers:
- Sign in to My Verizon and select Manage Device or use the Trade-in Page to start the process.
- You’ll need to answer a few questions about your device’s condition to receive an estimate.
- For Non-Verizon Customers:
- Visit the Verizon Trade-In Page to check the estimated value of your device and explore options for credit, either as a Verizon Gift Card or PayPal credit.
What Should I Include with My Device?
When trading in your device, only the device itself should be sent. Verizon does not accept chargers, SD cards, SIM cards, or other accessories as part of the trade-in. These items will not be returned, and they won’t increase your trade-in value.
If you’re bringing your device to a Verizon store, you can recycle the charger and cables separately.
How Do I Clear Personal Information Before Trading In My Device?
Before sending your device, make sure to wipe all personal information. Verizon provides detailed instructions for clearing your device, and you’ll also receive an email with steps after submitting your trade-in request.
Returning Your Device: Store or Mail?
You have two options for turning in your trade-in device:
- In-Store Drop-Off: Bring your device directly to a Verizon store. No packaging is required, and you can easily drop it off at the store location.
- Use the Store Locator to find participating Verizon locations.
- UPS Shipping: You can also ship your device by bringing it to a UPS location with your UPS QR code, which will be provided after submitting your trade-in request.
What Happens After I Send My Device to Verizon?
Once Verizon receives your device:
- You’ll receive an email confirmation.
- The device will be appraised and you’ll be notified of the final trade-in value.
- The trade-in credit will be issued to your Verizon account within 1-2 billing cycles, or you’ll receive a Verizon Gift Card or PayPal credit.
If your device is not in the expected condition, Verizon will adjust the final appraised value accordingly.
What Credit Do I Get for My Trade-In?
The type of credit you receive depends on your status with Verizon:
- Verizon Account Credit: Available only for Verizon customers, applied directly to your mobile account.
- Verizon Gift Card: Available for non-Verizon customers, delivered to your email address.
- PayPal Credit: Available for both Verizon and non-Verizon customers, credited to your PayPal account.
Instant Credit is also available for eligible customers, allowing the value of your trade-in to be immediately applied to the cost of your new device.
Can I Get My Device Back After Trading It In?
Once your trade-in is processed and credit has been issued, the transaction is final. Devices cannot be returned after submission.
Troubleshooting Your Trade-In
If you run into any issues, you can:
- Re-submit your trade-in request online.
- Visit a Verizon store if you’re unable to complete the process online.
You can also track the status of your trade-in anytime through the My Verizon app or by checking your submission ID.
Trading in your old device with Verizon is an easy and eco-friendly way to upgrade your mobile technology. By following these steps and understanding the trade-in process, you can get a great deal while contributing to sustainability by recycling your old devices.
